Digital experiences
with a human touch.
Michaela helps clients across industries to outperform their competitors with compelling service offerings and experiences.
Healthcare & Wellbeing | Travel & Mobility | Technology | EdTech | FinTech | Retail
Trusted by
GROWTH
Business Idea Validation
Validating business ideas and emerging opportunities that delight customers and drive sustainable business growth.
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What is included
Talk to your users to understand their needs
Collect insights from users, market, and consumer trends
Prototyping and idea testing quickly
List of recommendations for successful implementation
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Ideal for existing services looking for new growth opportunities.
What is included
Analysing your existing service
Spot problems and inconsistencies
Co-create new concept and human-centred solutions
Prototype and test concepts
List of recommendations and strategies
Fostering engagement by tailoring solutions to customer and employee needs, simplifying processes, and delivering experiences that makes customer to come back for more.
EMPOWERMENT
Learning & Dev in HCD
Empowering teams and individuals to build human-centric organisations, processes, and platforms for the digital future.
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For teams who want to design better services, but need the tools, mindset, and shared language to do it right.
✺ From Insights to Implementation:
a guided process covering research, ideation, prototyping, testing, and iteration✺ Human-Centered Mindset and ways of working.
✺ Facilitation Techniques: practical methods to engage teams and drive progress.
Flexible formats: from 1-day sessions to long-term sprints based on the specific needs of the team.
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Through a structured process we set clear goals, track progress, and continuously build on the individual strengths.
✺ Goal-Driven & Tracked:
mentoring follows a structured process with clear goals and progress tracking to maximise success✺ Blending Industry Insight with Coaching:
combining deep sector expertise with mentoring techniques for impactful guidance✺ Focused on Capability Building:
tailored to individual needs, fostering skills and confidence that drive long-term growth
Ready to make the digital change happen?
Contact me.
